Solution for problem after new patch

This Category was made for reference in future we face problem after install new patch.

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AVG Antivirus detected MapleStory.exe as Virus

It has come to our attention that AVG has been giving problems to our players, detecting Maplestory.exe as a virus. In response to your feedback, the developer, Nexon, has brought this case up to AVG. A positive reply has been received and AVG has added MapleStory’s files to the list of trusted programmes. We would like to request Maplers to download the newest version of AVG – AVG 9 – to experience a smoother gameplay. We apologize for the inconvenience. Thank you very much for your continued support towards MapleStory.


For players who had their Maplestory.exe removed by AVG AntiVirus, please follow the steps below to recover them:

1. Open AVG
2. Select ‘Computer Scanner’ tab
3. Select ‘View Virus Vault’
4. Select ‘Maplestory.exe’ and select ‘Restore As’
5. Find MapleStory folder and click on ‘OK’

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Solutions for users facing Hack Shield Error

Dear Maplers,

If you are facing any Hack Shield error, please try the following methods first:
1. Delete your HShield Folder from your MapleStory folder (Usually in C:\Program Files\Wizet\MapleStory)
2. Download the HShield.zip
3. Extract newly downloaded HShield.zip into your MapleStory Folder.


Note:
1. For those facing difficulty finding your Maplestory directory: Find your MapleStory folder by right clicking your MapleStory icon/shortcut on your desktop and select “find target folder”.
2. For any enquiries or technical assistance, please refer to IBox.

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